Has American redefined ‘denied boarding’?

Jon Surmacz · April 24, 2008

Christopher Elliott shares the story of a passenger on American Airlines who was not allowed to board his flight and had to rebook through Southwest — at a cost of $800. The airline is balking at the passenger’s request to pay for the rebooked flight.

 

Hertz goes off-airport

Jon Surmacz · April 24, 2008

Hertz is planning to take a bite out of Enterprise by expanding its reach beyond the airport.

 

Airfares point skyward

Jon Surmacz · April 24, 2008

The average fourth quarter airfare in 2007 rose four percent from the previous year to $331, according to a government report.

 

Hawaii volcano forces evacuation

Jon Surmacz · April 24, 2008

Some 2,000 people were forced to leave Hawaii Volcanoes National Park Wednesday because of escalated levels of sulfur dioxide in the air.

 

Frontier ends service on 6 routes

Jon Surmacz · April 23, 2008

Frontier Airlines announced Wednesday that it would end a regional jet agreement with Republic Airways and eliminate service to five cities as part of its restructuring plan.

 

BoltBus emulates Southwest

Jon Surmacz · April 23, 2008

BoltBus, a joint-venture between Greyhound Lines Inc. and Peter Pan Bus Lines, debuts tomorrow as a low-cost alternative for travel between New York and Boston.

 

Oil prices shrink airlines

Jon Surmacz · April 23, 2008

U.S. airlines are going into crisis mode as oil prices hit an all-time peak of $119.90 a barrel on Tuesday.

 

Overpacking will cost you

Jon Surmacz · April 23, 2008

As airlines, desperate for new revenue streams, start to charge extra for overweight baggage, it’s time for travelers to consider how they pack for air travel.

 

Delta posts huge loss

Jon Surmacz · April 23, 2008

Delta Air Lines reported a $6.39 billion loss in the first quarter Wednesday.