Treating passengers as baggage — by weight

checking-in.gifAfter posting my musing about the new United Airlines excess baggage charges, I received several comments from readers who were either irate about the new fees or who were resigned to the inevitable. However, one letter proposed an intriguing proposal.

Though this letter is written with tongue firmly in cheek, I’m sure that airline marketing and yield management folk have taken a good look at similar proposals.

Charlie,

I’ll grant that charging for excess luggage is a smart move business-wise. And in one sense, it’s moving towards fairness. If high fuel costs are going to result in higher fees/fares/whatever to offset them, then going after the excess weight makes sense.

So why not do this the really fair way? Each passenger gets a total allowance of, say, 275 lbs — of baggage AND person. A 200-lb man could check a 50-lb bag and have 25 lbs distributed between a carry-on and a briefcase, and that’s fine. A 150-lb man could check a second 50-lb bag.

But the 300-lb guy who already is more of a weight drag (alone) than the first two are with their bags, would pay an overweight charge for himself, and for whatever luggage he brought on. So much per pound, or so much for each 5 lbs — whatever it takes.

This is one instance where women would generally come out ahead (since they, on average, weigh less than men), and it’s without resorting to something cheesy like “Ladies Night.”

And it’s fair in more ways than fuel costs — I’m sure that overly heavy people produce more wear and tear on airline seats, etc. as well.

When it comes down to it, airlines are treating their passengers like little more than baggage, anyway. Why not simply complete the process and charge everyone based on how much they and their stuff weigh as a unit?

Kevin Morgan,
Baton Rouge, LA

Comments? Do you feel that the airline industry will ever go down this route?

Comments

13 Responses to “Treating passengers as baggage — by weight”

  1. On February 17th, 2008 at 9:23 am Mark said

    MY GOD! Keven has got to be the smartest man alive! I have to whole heartily agree. I mean, have you ever had to sit next to a 300lb person on a trans-oceanic flight? Not only is there no space, every time said person moves, the entire row shakes (an obvious sign of increased wear and tear to the seats and seating structures that could be potentially dangerous).

    Granted I have sat next to several obese people who couldn’t be friendlier and more polite in my 1,000,000 plus miles over the years, yet they are using more of the aircraft than I am so why should I be sacrificing my safety and comfort (what little is left) in the name of not hurting feelings?

    Maybe this would have another positive effect on the nation as a whole–it could trigger a diet craze among obese people to eliminate the additional charges and embarrassment–more comfortable flights, lower costs and a healthier nation–what is not to love!

  2. On February 17th, 2008 at 3:01 pm Bill said

    I suppose I would have to pay extra. But let’s take this a step further. If a first class seat is twice the space of an economy class seat, then let’s have them cost twice as much (instead of 14 times as much, which I often see).

    They will be pretty close to trucking companies if they charge by weight and space!

    I notice that Air Canada gives you a $5 discount for not checking a bag, and United charges $25 to check an extra bag. So what is the value of an extra bag? $5 or $25?

  3. On February 18th, 2008 at 8:45 am Jack Gaffney said

    I think the whole think is ridiculous!!
    Nickel and dime - Nickel and dime..Can someone please advise the airlines to raise their airfares to a level where they can make money off of each ticket instead of giving so many seats for nothing, then charging a fee for a blanket, pillow, meal, bag..next thing you know they will have a pay toilet.

    This whole thing is obsurd. We as the traveling public are paying the same rate to fly JFK to LAX that we did back in 1980 when I starting working at PanAm!!! How can any company charge the same price for 28 years and still remain profitable. I believe as a traveler, consumer, and travel agent, that the time has come to charge a fair price for fair service.

    Why do you get a gate or ticket agent that is snippy? Because they haven’t been paid a liveable wage in 20 years…Talk about Wal-mart being a digusting company to work for, what about American, United and other airlines that keep cutting their employees pay because YOU want a couple of dollars off your airfare?

    BE FAIR PEOPLE!!!
    AIRLINES - RAISE YOUR RATES TO A PROFITABLE LEVEL AND LEAVE THE SERVICE IN!!!!

  4. On February 18th, 2008 at 9:21 am Kevin Morgan said

    Mark,

    Thanks for the compliment, though I’m hardly that smart - just mildly observant of the world around me. I proposed this solution half tongue-in-cheek, half… well, not seriously, but half to provoke a discussion about both fare “extras” and how passengers are treated. But there are questions that would have to be addressed: If you pay for transportation by weight, are you entitled to additional seat room if you’re overweight and large? After all, that’s really the problem you’re referencing in your ‘using more of the aircraft than I am” comment. How do we determine the “base” allowance per person?

    Bill - You make a valid point about first class vs. coach seat pricing, but there’s a lot more to first class than extra room. There’s early boarding privileges, free drinks, free food (if there’s food at all), MUCH better service (one attendant for 12-16 people, as opposed to two attendants for 150 or more). Those things must be factored into the cost of the seat as well. And actually, a first-class seat is typically not that much more than what is called full-fare coach - the walk-up, refundable fare you’d pay to get a seat on the day of the flight. The difference is that airlines don’t offer nearly as much of a discount (if any) on advance purchase of first-class seats. Now, one could argue that those fares are closer to the “true” cost of flying and that airlines are shaking people down for the last-minute and first-class fares, but then that’s supply and demand at work. In the real world, cost doesn’t always affect price.

    As for what is the value of an extra bag: value is whatever the customer is willing to pay. No doubt some United customers will skip an extra bag because it’s not worth $25; some will pay it without question. Might United make more money on extra bags if they lowered the price to $10 or $15? Perhaps. But that’s the kind of calculation the market will end up determining.

  5. On February 18th, 2008 at 12:34 pm Buck Kinnaird said

    Many years ago I mean 50 or 60.My parents flew from Elins WV via an airlines I think United and they were weighed in at the time and it did count total weight and baggage.I am not sure of the airline..but it did happen I know it…Regards Buck Kinnaird

  6. On February 19th, 2008 at 8:55 am Kevin Morgan said

    Buck,

    If this was 50 or 60 years ago, chances are good your parents were flying on a prop plane. If that’s the case, weight becomes critical, and not just total weight, but distribution of that weight on the plane, because the engines didn’t have a lot of excess capacity.

    I flew on a small (20-25 seater) turboprop flight about ten years ago on American Eagle; the flight was full, and we were waiting on the last two passengers. This is a 2+1 seat configuration plane, and the two open seats were a window and aisle seat one row apart. When the FA saw the two passengers leave the terminal to walk to the plane, she hurriedly had the two people sitting next to the empty seats sit together. Both of the last two individuals boarding were in the 300+ lb. range, so they had to endure an hour and a half of flight crammed next to each other.

    And after they boarded, the ground crew had to re-arrange the luggage under the plane because of the new weight distribution. More had to be shifted to the opposite side of the plane to offset the weight of just two passengers.

    Nowadays, though, it’s done with leveling gauges that guide the crew on how to load luggage to balance the passenger weight, instead of the indignity of weighing passengers at the terminal.

  7. On March 29th, 2008 at 8:18 am Dana said

    Kevin, I’ve been saying the same thing for years, though as a 100 pound female, much less tongue in cheek. It hardly seems fair for me to pay for an excess 10 pounds in my suitcase coming home from France with a new copper pot in my luggage, when the guy behind me double my weight pays not a penny extra. I’m glad you’ve gone public with this idea, though of course I know it would NEVER happen.

  8. On April 10th, 2008 at 9:38 am Green Dragon said

    I am an overweight person, and I would have NO PROBLEM paying more for a little more space. I don’t want the extra service in first class - the food, the flight attendants, etc. I just want the space, and would be willing to pay more for it, on a proportional basis. (not 14X the price, as mentioned earlier). I’ve proposed bench-like seating with moveable armrests that can move back and forth so people can pay per inch for their seat. I’ve sent letters to each major airline (and got form letters back for some, and nothing from others) proposing this idea.

  9. On April 11th, 2008 at 8:50 am cm said

    I am an overweight person. At 320 pounds, I would expect to buy 2 seats if I fly economy. Even though I can fit into one of the seats semi-comfortably, why should I subject others to my size? I don’t want to be rubbing up against them just as much as they don’t want me taking up some of their seat. Some overweight people just think the world owes them; and that is not the case. Pay for the space you use; that is what is fair.

  10. On April 14th, 2008 at 6:17 am Lee said

    I work for a company that has several people, I included, and that travel extensively. Normally I am spending more time in the air, than some Flight Attendants and pilots. I can see my penny pinching boss wanting us all to lose weight, and having people interviewing these coveted positions step on a scale at the interview.

    That said, I am all for this. I have flown on flights with “LARGE” passengers who outweigh me by double, and they have forced me more than once to almost sit in the aisle. Not only are they a pain to sit next to, they are also a safety hazard. The airlines should make those who take up half of the seat next to them to purchase that seat, not make someone share their half of the seat with them.

    Or at-least have a row or two of seats designated for these overweight travelers, with extra large seats, and longer seat belts.

  11. On May 4th, 2008 at 12:04 pm Louise Weiss said

    Back in the dark ages–40’s and early 50’s–you were often asked how much you weighed when checking in. I always lied–and then was terrified that the plane would crash because of my fib.

  12. On May 4th, 2008 at 12:05 pm Louise Weiss said

    Back in the Dark Ages–40’s and early 50’s– you were often asked how much you weighed when checking in. I always lied–and then was terrified that the plane would crash because of my fib.

  13. On May 4th, 2008 at 12:11 pm Desert Dreamer said

    “Or at-least have a row or two of seats designated for these overweight travelers, with extra large seats, and longer seat belts.”

    The problem with this idea is that the smaller people would book these seats so they’d have “a little more room”…………..just like on cruise ships (and hotels) when able bodied people book the handicapped rooms just so they’ll have extra room. The only difference is that on cruises, handicapped people cannot then sail, and on airplanes, they’d be back in the regular seats and everyone would be complaining again.

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