From the category archives:
Ned Levi relates his experience on Amtrak in last Saturday’s big snowstorm, which when faced with a failed engine still got its passengers to their destination, New York City, in a reasonable amount of time, by quick, decisive action. Amtrak’s actions enabled Ned and his family to salvage their visit to the Big Apple.
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The DeBorde family of Galveston, Texas had high hopes for their first-ever cruise vacation – a four-day sailing on the Carnival Ecstasy from their hometown to Mexico. According to the DeBordes the cruise didn’t live up to what was promised in Carnival’s brochure or website and they wanted the line to own up to its “Vacation Guarantee” so they could get off the ship and get their money back. There was just one big problem – they didn’t tell Carnival they wanted to leave.
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When he made her reservation through Aeroflot’s Web site, his finger slipped — “I hit the ‘L’ key instead of the ‘K’ key” — and misspelled his wife’s last name (“Slirtenko” instead of “Skirtenko”). Should he be concerned?
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As a tech consultant, Ned Levi works with hi-tech devices every day. Ned reviews the new Apple iPad from the point of view of the business traveler to see how it measures up to their needs.
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Ned Levi discusses packing your carry-ons defensively to to reduce passengers’ problems at security, and the risks of breakage or lost or stolen luggage by anticipating potential carry-on woes.
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“Champagne?” the tuxedoed waiter asks, “Yes, that would wonderful,” I reply. I have just boarded the brand-new Silver Spirit in Monte Carlo for its first sailing with passengers. The moment is surreal and a far cry from my previous voyage a few months earlier during Silver Spirit’s sea trials when the vessel was still under construction and where instead of champagne I shared breakfast pizza and espressos with the shipyard workers onboard.
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It used to be so simple: The price you were quoted for an airline ticket, rental car or cruise used to be the price you actually paid.
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Ned Levi examines Royal Caribbean’s decision to continue stopping at Haiti while the country attempts to recover from last week’s earthquake, and what the impact of suspending Haiti as a port of call might mean.
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With so many conflicting reports about “full body scanners,” what they can and can’t do, privacy issues, and their safety, Ned Levi has developed a comprehensive analysis about them. Ned looks at these devices, concentrating on their efficacy, privacy, safety, and bang for the taxpayers buck.
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Since the last time I wrote about the Transportation Security Administration, the agency charged with protecting air travel has encountered some unexpected turbulence.
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