From the category archives:
A helpful DOT pamphlet titled “Fly Rights” has been updated. Does it make sense of the crazy airline world that has emerged during the last decade in terms of security and during the last three years in terms of airline fees? Sometimes yes, and sometimes no.
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United passengers on international 777s have been dealing with the old-style business seats, which are a big step down, for example, from British Airways’ flat-bed seats, or even Lufthansa’s lie-flat angled seats. That is changing.
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This is one of the most bizarre cases I’ve ever come across. Gregory Machon says he was kicked off his flight because he was sleeping. With his eyes open. His condition, called nocturnal lagophthalmos, may affect somewhere between 4 and 20 percent of the population, so you would imagine the US Airways flight attendants who [...]
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Atlanta, airlines reach deal on rent, SAS plans first same-sex wedding, Air China changes 787 order
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Technology can be a helpful tool for the traveler, or it can be the tool of the devil. In Cindy Lammert’s case, it’s definitely the latter. Her recent online booking at the Sofitel Munich Bayerpost through the Accor site got so screwed up that no phone calls or emails could fix it.
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Rental car rental prices appear to be going through the roof. Especially for short-term rentals. Ironically, while most travelers are complaining about airfare and fees, rental car prices are taking off.
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Flawed sim training leads to crashes, regionals consolidate to cut costs, Bob Hope airport gets transit center
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The Department of Justice green-lighted the Continental Airlines-United Airlines merger late last week, and now the corporate celebrity wedding seems like a done deal. The combined airline will be the world’s largest, but how will it do in the customer-service department?
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Let’s treat airlines like profit-making entities instead of like wards of the state. If the last decade was a disaster for major airlines, the next decade is shaping up to be nirvana unless we are faced with an unexpected oil shock and a series of volcanoes.
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AA doubles overhead bin space, ANA calls 787 delay regrettable, Boeing keeps eye on service
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