Why do airlines love Bush plan to reduce holiday delays, improve customer service?

Christopher Elliott · November 18, 2008

President Bush just announced measures that will improve holiday air travel, requiring airlines to provide greater compensation for lost bags and imposing “tougher penalties” when airlines fail to notify travelers of hidden fees. So what’s wrong with it?

 

Green like money: airlines release deceptive 2007 “annual report”

Christopher Elliott · September 2, 2008

Nine months into the year, the Air Transport Association has released its annual report — for 2007. The document (PDF) casts U.S. airlines as both progressive, sporting catchy slogans like “thinking green about our future,” and as innocent victims of economic circumstances.

 

Lawsuits over landing fees

Jon Surmacz · April 2, 2008

The Air Transport Association may be ready to sue the Transportation Department over allowing the nation’s busiest airports to charge higher landing fees during peak travel times.

 

In-flight medical emergencies on rise

Jon Surmacz · March 12, 2008

MedAire, an Arizona-based company that provides emergency medical advice to airlines, says that the rate of medical emergencies aboard commercial flights nearly doubled from 2000 to 2006, from 19 to 35 per 1 million passengers.