EU commissioner: We have all been “misled” by airlines
The European Union’s new regulation on airline ticket transparency, which requires airlines to quote a fare including all taxes, fees and surcharges, went into effect Nov. 1. How will the new rules affect air travelers here and in Europe? I asked Meglena Kuneva, the EU commissioner for consumer affairs.
The price of an airline ticket may not be as expensive as you think
The way the airlines are raising fares and adding surcharges everywhere, it’s not surprising that people think flying is becoming unaffordable. A study by cheapflights.com shows that on competitive routes, prices are not changing that much.
Mexicana can cancel your ticket for any reason
Vicky Fligel’s ticket from Chicago to Acapulco is canceled, but no one can tell her why. The only thing her airline, Mexicana, is clear about is that she has to buy a new, more expensive ticket. Mexicana gives her a refund on the canceled ticket, but shouldn’t the airline honor its first price? Christopher Elliott sorts things out.