One lousy volcano can ruin your whole flight
Nothing can blow your travel plans like a volcano. Case in point: the Kasatochi Volcano, which recently erupted in Alaska’s Aleutian Islands and blasted ash to altitudes of 50,000 feet, forcing Alaska Airlines to cancel 44 flights.
Help, my ticket fell through the cracks
Susan Null books two business-class tickets on British Airways using her Alaska Airlines frequent flier miles. But when she checks her reservation, she finds nothing. Alaska Airlines says her booking has “slipped through the cracks.” Can they retrieve it in time for her trip?
Alaska Airlines tries custom Web ads
New customized Web ads by Alaska Airlines may be a little Orwellian, but if they lead travelers to a good deal could it be so bad?