That’s some cleaning charge

Christopher Elliott · May 1, 2008

Christopher ElliottBart Everson’s bill at an Alabama resort includes a big surprise: a $166 “cleaning fee.” No, Everson didn’t trash the room; in fact, the charge hits his credit card before he even checks in. The fine print in his reservation does mention a cleaning fee, but doesn’t say how much he’ll be charged. Does he still have to pay?