Does anyone really know what the checked bags fees are?

Janice Hough · November 11, 2008

An old Chicago song from my high school days asked “Does anybody know what time it is? That song might be rewritten now -”Does anybody really know what the checked baggage charges are?” Especially at United.

 

Are baggage fees spurring a carry-on police crackdown?

Janice Hough · October 21, 2008

Like it or not, travelers are getting used to paying surcharges for checked luggage. And with second bag fees up to $50 on some domestic airlines - more for heavier bags - the new surcharges have become a significant source of revenue. Of course, these fees have also spurred travelers to try harder to get their belongings into a carry-on bag.

 

United’s new luggage kiosks reduce passenger angst

Janice Hough · October 1, 2008

Most recent changes with domestic airlines might be good for the bottom line, but seem to make travel more difficult and more expensive for travelers. However, someone at United had a good idea, that doesn’t cost anything, and can actually make life at the airport easier: baggage information kiosks.

 

Questions raised by AA’s JFK checked-baggage chaos

Janice Hough · July 31, 2008

Airlines are on a slippery slope with baggage fees. Now that it is becoming more commonplace to charge for checked luggage, what is going to happen when something goes wrong?

 

Airline thumb on the baggage scale?

Charlie Leocha · April 3, 2008

In Britain the Trading Standards Institute has tested scales used to weigh luggage after complaints from passengers. A total of 18 sets of scales were tested – 10 showed weight on the machine even before the customer’s baggage was lifted on.