Has American redefined ‘denied boarding’?
Christopher Elliott shares the story of a passenger on American Airlines who was not allowed to board his flight and had to rebook through Southwest — at a cost of $800. The airline is balking at the passenger’s request to pay for the rebooked flight.
Cut-rate carriers still rate high
Christopher Elliott looks at why budget carriers like Southwest and JetBlue are still the tops with travelers, in spite of some high-profile gaffes.
5 ways to avoid danger
Travel columnist Christopher Elliott shares his wisdom on how to keep safe when danger arises on your travels.