8 reasons your travel company may be ignoring you

Christopher Elliott · October 6, 2008

It isn’t your imagination. Your travel company is giving you the cold shoulder. But do you know why? Here, for the first time ever, are the eight biggest reasons travelers are ignored.

 

7 types of hotel complainers — which one are you?

Amy Bradley-Hole · June 4, 2008

There are plenty of travel writers telling us how to complain effectively when things go wrong. But have you ever stopped to think about why you’re complaining in the first place? Making sure your motives are right may be the best way to get what you want.