The world oil markets wish you a merry Christmas

Christopher Elliott · December 25, 2008

Here’s a gift every traveler will appreciate.

 

Mixing politics, oil and customer service

Charlie Leocha · August 7, 2008

I just received a surprising email from a professor friend in California.
Hi Charlie — I’m on hold with Delta Skymiles, and in addition to the usual ABBA soundtrack, I get a nice little political message that says Congress “must” enact legislation banning oil speculating and promoting domestic drilling. Left or right, this is the first time I’ve ever been propagandized by an airline while waiting to spend my money.