EU commissioner: We have all been “misled” by airlines
The European Union’s new regulation on airline ticket transparency, which requires airlines to quote a fare including all taxes, fees and surcharges, went into effect Nov. 1. How will the new rules affect air travelers here and in Europe? I asked Meglena Kuneva, the EU commissioner for consumer affairs.
EU commissioner for consumer affairs launches blog
Meglena Kuneva, the EU commissioner for consumer affairs who recently oversaw the implementation of a tough new rule that will force airlines to quote an all-inclusive ticket price, has joined the blogosphere.
Despite higher dollar, fewer Americans visiting Europe
Even though the dollar is finally a few cents stronger, don’t go out and count your euros and expect to be in consumer heaven when you visit Europe. Americans are hardly rich, even though there’s talk of a psychological barrier being passed, now that the dollar is clocking in at less than 1.50 euros.
Help, my leg is missing
When Karen Kernohan discovers part of her flight from Calgary to Rome is missing, British Airways claims “extraordinary circumstances” are to blame and refuses to compensate her. Is she really out of luck?