Virgin Atlantic fires flight attendants for blog entry

Steve Surjaputra · November 6, 2008

Be careful what you post in your blog or networking sites. It could cost you your job. That’s what happened to 13 Virgin Atlantic Flight Attendants when they posted inappropriate comments about the airline and its passengers on Facebook.

 

US Airways claims planes are cleaner now that it charges for drinks

Steve Surjaputra · September 22, 2008

Now that US Airways are charging for drinks, the airplane cabins are cleaner and the logjam in the aisles is largely gone according to US Airways’ President Scott Kirby. Really?

 

Flight attendants: still the unsung heroes of 9/11

Charlie Leocha · September 11, 2008

Charlie LeochaOver the seven years since 9/11, there have been many ceremonies, new memorials and remembrances for those who died in that day’s tragic events. Sadly, flight attendants are almost never included. Charlie Leocha thinks that’s a shame.

 

Protest paying for soda or water on USAir and it might be free, maybe

Steve Surjaputra · August 8, 2008

USAirways began charging passengers for water, soft drinks and coffee. There were reports that passengers may not have to pay for drinks after all, but only if they protest, as the unprecedented legacy carrier charge was imposed. Even airline management, clueless in many cases it seems, about customer service, knew this was going to be a shocker.

 

Dear flight attendants: Who’s sorry now?

Charlie Leocha · July 28, 2008

The letter from an angry flight attendant has touched a nerve with travelers. Thousands of readers have left scores of comments either supporting the flight attendant’s lament or detailing their passenger laments. But one stands out.

 

Memo from an angry flight attendant

Charlie Leocha · July 25, 2008

Here’s a letter from an unknown flight attendant that touches on almost every part of the flight experience that frequent and no-so-frequent fliers know all too well.

 

Tempers rise with the summer temperatures

Janice Hough · June 20, 2008

Is this the beginning of a hot - as in temper - summer? We haven’t even made it to summer soltice and reports of passengers are burning curtains, lighting up in flight and assaulting flight attendants are rising in-flight incident statistics.

 

Praying passenger removed from flight

Jon Surmacz · April 18, 2008

An Orthodox Jewish man was removed from a United Airlines flight for failing to follow instructions of flight attendants as he left his seat to pray during takeoff.

 

AA execs urged to forego bonuses

Charlie Leocha · April 10, 2008

Last week, American Airlines flight attendants called on the top executives at their airline to refuse their bonuses. Once, it was simply a question of money and fairness. Now, the question is of competence.

 

How to sleep at a hotel

James Wysong · April 8, 2008

James Wysong Flight attendants spend a lot of time in hotels, and they’re not there to party. They’re there to sleep. But a good night’s rest can be a challenge when your plane gets in late, the housekeeper is at the door, or the folks in the next room are in the throes of honeymoon bliss. James Wysong gives some advice for sweet dreams on the road.