Don’t let a self-serving survey ruin your trip: 8 tips

Christopher Elliott · December 9, 2008

Southwest Airlines is the top air carrier in the United States. No, wait, it’s American Airlines. Hang on — make that Virgin America. The best hotel? The Peninsula Chicago. No, no. It’s The Waldorf Astoria in New York.

 

Beware of credit card fraud at Toronto’s airport ticket kiosks

Steve Surjaputra · July 24, 2008

If you’ve flown out of Toronto’s Lester B. Pearson International Airport recently and you’ve used one of their check in-kiosks, you may want to check your credit card statement and your credit report. An investigation is underway on the security of its 150 self-service check-in kiosks.

 

Travel agents plead guilty and face serious jail time

Chris Jernigan · May 7, 2008

Two San Jose travel agents have been convicted after pleading guilty on 13 charges of defrauding their customers out of more than $1 million.