Hey, where’s my ride?
Her vacation package includes transfers from the airport to her hotel. But when she lands in Kingston, Jamaica, there’s no van to pick her up. What does N.M. Johnston’s tour operator, Apple Vacations, owe her?
Summer travel: worse than after 9/11?
When tourism officials compare anything to 9/11, you pay attention. When they say it’s worse than 9/11, you rethink your travel plans.