Cut-rate carriers still rate high
Christopher Elliott looks at why budget carriers like Southwest and JetBlue are still the tops with travelers, in spite of some high-profile gaffes.
Dealing with death at 30,000 feet
Statistically, you’re more likely to die in a plane crash than have a medical emergency that leads to death on an airplane. Still, airlines have to be prepared for such a rare occurrence.
Discount carriers target biz class
Discount airlines are courting a more lucrative travel market — the business traveler. The New York Times takes a look at how JetBlue and Southwest are tailoring their services to attract business customers.