Be careful when you invoke the best fare guarantee
Many airlines have a best fare guarantee of some kind on their sites. Simply put, it tells you that if you find a lower fare on another site for the same destination and same fare class, they’ll match it and give you something (usually a voucher).But be careful about them.
What’s the real truth with the situation between American Airlines and Kayak?
The reasons for American Airlines flight displays disappearing from kayak.com are still a bit cloudy, but it appears that Kayak removed the flight listings because American demanded an all-AA-fares-or-nothing display. They got nothing.
That’s some cleaning charge
Bart Everson’s bill at an Alabama resort includes a big surprise: a $166 “cleaning fee.” No, Everson didn’t trash the room; in fact, the charge hits his credit card before he even checks in. The fine print in his reservation does mention a cleaning fee, but doesn’t say how much he’ll be charged. Does he still have to pay?