Outsourcing — only a continent away

Charlie Leocha · October 28, 2008

Recently, tripso commented on Aer Lingus preparing for outsourcing from Ireland to the USA. Delta and others are outsourcing their customer service to India and many airlines have started outsourcing maintenance overseas.

 

Irish airline wants to outsource to the United States

Steve Surjaputra · October 13, 2008

It’s fairly common to read in the papers that airline companies in the United States are outsourcing jobs, especially maintenance, overseas. What is rare, however, is when a European airline wants to outsource jobs to the United States, which is what Aer Lingus wants to do.

 

Recessionary resorts: 6 tips for surviving a hotel downturn

Amy Bradley-Hole · May 21, 2008

How will an economic slump affect the hotel industry? And more importantly, how will it affect hotel guests? Amy Bradley-Hole takes a look at how resorts handle recessions.