Here’s a tip on one of the last great travel mysteries
When the time comes to settling up their bills, even savvy travelers develop amnesia about tipping. Should you tip taxi drivers, leave a monetary “thank you” for hotel maids or shell out something extra for the room service waiter when a surcharge has already been added to the tab?
Ooops! 10 mistakes to avoid when you fly this summer
Air travel is full of mistakes waiting to happen. That’s especially true this summer. Not to worry, James Wysong has a few tips for a smoother — and mistake-free — flight.
California legislation would let skycaps pocket luggage fee
Skycaps across the United States grumbled about the loss of tips when airlines started to charge $2.00 to $3.00 for curbside check-in service. Now they have a new ally.
15 tips for a fabulous summer flight
When it comes to offering advice, flight attendant James Wysong often focuses on one part of air travel, like boarding, luggage or what to do in flight. Today, as the busy summer travel season begins, he connects the dots for you.
How not to complain, with 4 tips for success
Google “airlines” and “complaints” and you’ll hit the jackpot – but who needs a secondhand story? Almost every traveler has been furious with an airline at some time or other, perhaps in the very last week. But how many of them have figured out how to lodge a successful complaint? Customer relations specialist David Burns has some advice.
Getting through customs: 10 tips
How many times have you returned from your trip abroad to find a smiling group of officials at customs and immigration, greeting you with open arms? Never, you say? Neither has James Wysong, but after 20 years working for the airlines, he has some tips for a smooth re-entry.
Skycaps win $325,000 suit
A federal jury on Monday ordered American Airlines to pay $325,000 to skycaps at Boston’s Logan Airport for lost tips after the airline began charging a $2-per-bag bee for curbside check-in service.
Skycaps sue over lost tips
Skycaps claim to have lost a significant amount of tip income as a result of airlines charging bag-fees at curb-side check-in. Now, one group of skycaps is taking American Airlines to court over it.