Why corporate denials are hurting air travelers
No industry is as accomplished at the art of denial as travel. Two recent examples — one from government, and one from an airline — come to mind. Neither statement is particularly compelling, but both could add to our collective travel misery in coming months.
Kudos for answering complaints, United!
United Airlines has just been commended by an independent advisory panel for improving its customer relations’ program. Airlines are now being rewarded for communicating with their customers. Wasn’t that once a basic good and expected business practice?
Has anything changed after yesterday’s election? The correct answer is …
We may have a shiny new president, but we still have the same old problems: a crumbling transportation infrastructure, high fuel prices, a weak dollar and a embarrassingly bad mass transit systems.
Editors note: Don’t like our politics? Then write for us
It’s the same thing every four years at Tripso: We post a story or two with a political angle just before the presidential election, and just as predictably, the fireworks go off.
Airport services beyond shopping and fast food might help save time
Perhaps airports should add new services beyond dining and shopping that might help travelers, especially frequent fliers, who don’t have time to get everything done at home. This would be a blessing for road warriors who spend much too much time in airports and vacationers who simply run out of time before having to race to the airport.
Cell phones — yes or no? That is the question
When the pilot announces all electronics must be turned off before the plane departs, it’s amazing how many people continue phone conversations, sending text messages or emails as if the world were coming to an end. They must be very important.
Travel state of mind for a volatile economy
In these volatile economic days, there are more than a few variables impacting travel. People are considering alternatives and business travel may be placed on hold. Forget the idea of flying in the front of the plane. Look at different alternatives.
Concierge and executive lounges can be hotel money savers
Most travelers, unless they’re on a more than generous expense account or rolling in money, watch their dollars these days. That’s certainly my mantra and most business owners are trying to find new ways to make cuts without making employees suffer (too much).
Is now the time to buy a time-share?
What does the economic meltdown mean for the normal traveler who would rather stay in a time-share than a hotel? Well, there’s good and bad news. These unsettled economic times might be just the time to lock in future vacations at a more than a decent price.
4 rules every traveler should know for 2009
It’s not too soon to start thinking about traveling next year. In 2009, a series of new rules and regulations kick in that could affect your vacation. Ignore them, and you might find yourself delayed or denied access to your destination.