United’s new luggage kiosks reduce passenger angst
Most recent changes with domestic airlines might be good for the bottom line, but seem to make travel more difficult and more expensive for travelers. However, someone at United had a good idea, that doesn’t cost anything, and can actually make life at the airport easier: baggage information kiosks.
Amid airline cuts, loyalty programs are getting a lift
With all the cuts in the airline industry, one thing seems safe from the turmoil: the highly-profitable loyalty programs run by the airlines. Consider Chase and United Airlines, which yesterday announcing the renewal of their United Airlines co-branded credit card program which, the airline claims, offers various products that “provide exceptional travel benefits” to cardmembers.
Hapless United Airlines loses millions hedging fuel
Anyone following the story of the American airline industry over the past year knows that Southwest Airlines has held an ace in the hole with their successful fuel hedging operations that have saved the company millions of dollars. When United finally decided to hop on the hedging bandwagon, they managed to lose hundreds of millions.
Airlines think we are fools — don’t prove them right
The latest announcement by United Airlines that they are raising their fee for the second checked bag to $50, isn’t the worst slap in the face to the traveling public. Their explanation of the reasoning behind their move is the real insult.
United’s rollercoaster stock ride makes you wonder about the future
Yesterday’s rollercoaster ride for United Airlines’ stock makes you wonder about the airline industry’s future — and United’s future, in particular.
Hungry business travelers of the world, unite
United Airlines recently made headlines as the first major American carrier to consider dropping free coach class meals on international flights in economy class. But has it really backed off after hearing from angry passengers? Not really.
Just when you thought there was no more free lunch…
United changes its mind about charging for economy class meals on international flights. For now, hot meals on international flights will still be served.
United Airlines to start charging business class passengers for meals
Looks like the free ride is over for folks sitting in the front of the plane. Elite-level fliers who have escaped higher fees for everything from checked luggage to seat assignments will have to pay up if they want to chow down on United Airlines this fall.
United Airlines pilots want Tilton to resign
Accusing Glenn F. Tilton of leading the carrier down a path to poor customer service, employee morale and financial performance, the union representing the pilots for United Airlines called for his resignation and set up a new website to carry on the fight.
The downside of automatic airline rebookings
As airlines cut their schedules this fall, more passengers will experience the ups and downs — mostly the downs, actually — of their automatic rebooking programs.