2nd day of Heathrow baggage chaos
The BBC reports continued “teething problems” at the new Heathrow Terminal 5. The problems are persisting for the second day after a horrific first day of operation at the new “stgate-of-the-art” terminal.
Further chaos is expected at Heathrow’s Terminal 5 after its opening day was marred by a catalogue of errors which left many stranded overnight.
So far, more than 30 departures have been cancelled, queues are building and frustrated passengers have missed flights - blaming lack of information.
In addition, some of Saturday’s flights are expected to be cancelled.
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[...] terminal opened last Thursday. Airport operators have said the problems were triggered by glitches with the terminal’s high-tech baggage-handling system. BA, the only airline to fly from Terminal 5, said the terminal was working at 87% capacity Monday [...]