Airlines score lower than IRS in customer satisfaction
Airlines score lower than IRS in customer satisfaction — Airline passengers are some of the most dissatisfied consumers in the USA, says the University of Michigan’s American Customer Satisfaction index. (USA Today)
Tripso Traveler: Coves of Sydney and its Opera House — It was a perfect Sydney day. Hardly a ripple on the harbor. The Harbor Bridge arched over a pool of sparkling glitter. The Opera House glowed with changing shades of champagne in the rising sun. A lone ferry churned to Circular Quay. Not a cloud marked the sky. The awakening city tossed seductively, gathering itself for the coming day. (Charles Leocha on Tripso)
Travelers say high-end hotels make them happier — Four large hotel companies in the USA — Marriott, Hyatt, Hilton and Starwood — scored well above the industry average, showing that efforts to upgrade may be paying off for some chains at the high end of the luxury scale. Starwood operates Westin and Sheraton, among other brands. (USA Today)
Airlines risk ballooning frequent-flier payout — Frequent flyer reward schemes have ballooned over the years and accumulating points has become as common as buying a carton of milk. Carriers now risk paying a high price for the glut. (Reuters)
Phone call prompts flight search, delay — At least one plane was delayed this weekend at Alexandria International Airport in Louisiana after authorities received a call that a woman would try to board with a gun. (AP)
Tales from the China shop — James Wysong recently went to China, where he underwent a curious transformation. Until he arrived in the market in Beijing, James had little interest in shopping. In fact, he saw shopping as a time-consuming and monotonous activity whose end result was an empty wallet. But in China, where the U.S. dollar takes on a different value, shopping became a whole new experience. (James Wysong on Tripso)
Survey finds Miami worst road rage city — For the second consecutive year, rude Miami drivers have earned the city the title of worst road rage in a survey released Tuesday. (AP)
Tourist numbers pose worries in Antarctica — The number of tourists visiting Antarctica rose by 14 percent to more than 37,000 over the last season, the Indian government said, as concern mounts at their environmental impact on world’s last great wilderness. (Reuters)
Sailor killed in Greek cruise ship accident — An Indonesian sailor was killed and another crew member was seriously injured in an accident Monday when a cruise ship was docking at the island of Mykonos, authorities said. (AP)
Amtrak discount for campus visits — The discount allows a parent or guardian to travel free when accompanying a high school junior or senior on a college campus visit. (AP)
Carrie Charney, Christopher Elliott, John Frenaye, Charles Leocha, Marge Purnell, Valerie Schneider, Mary Staley, Stephanus Surjaputra, Richard Wong.
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