BA postpones long-haul move to T5
After the sketchy opening of T5 this month, British Airways has decided to wait until June to make the transfer of 60 long-haul flights from Terminal 4 to Terminal 5.
According to Willie Walsh, the BA CEO, “It is only sensible to ensure that Terminal 5 is operating consistently at a high standard before the move begins.”
Duh.
The long-haul flights were scheduled to move to Terminal 5 at the end of April. However continuing problems with the operations of T5 have forced BA’s hand.
According to the BBC:
In a joint statement with BAA, the airports operator, BA said that: “While a normal flight schedule has been operated at Terminal 5 since Tuesday, we want to ensure that customers can be confident of high service standards when additional flights are introduced.”
“We will work together to iron out any remaining problems, including the baggage system and its operation, and develop a robust timescale for phasing the move of Terminal 4 services into Terminal 5.”
BA’s Mr Walsh added that the companies had taken the decision “in the interests of customers”.
“Though Terminal 5 is now working well, we need to have confidence that good service can be maintained when the terminal is handling larger numbers of customers.”
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