Hotels strive to keep the noise level down
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Today’s Top Story
Hotels strive to keep the noise level down
Thin walls, loud neighbors, partiers and construction banging have ticked off almost anyone who has stayed in a hotel. Noise was the top complaint (ahead of room cleanliness) in the annual North American Hotel Guest Satisfaction Survey of 47,634 travelers recently released by J.D. Power and Associates. (USA Today)
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What’s New On Tripso
Ditch these travel double standards
No business, except maybe politics, is as two-faced as travel. There’s one set of rules for us, the customers. And there’s another set for them: the airlines, car rental companies, hotels and travel agencies. Christopher Elliott says it’s time we fought back. (Christopher Elliott)
From Tripso’s Forums: A recent discussion on touring Paris brought this response: “Although the sightseeing is fantastic… my best times were when I was living the city, not just visiting it.” Join the discussion.
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More travel news
Powerful storms moving east
A strong storm system steamed toward the East Coast Friday after generating tornadoes, lightning and large hail from Canada to the Gulf Coast the day and night before. (CNN)
Convention-goers’ big bucks return to New Orleans
New Orleans tourism and convention officials are hoping they’ve finally turned the corner in getting the sagging industry back up on its feet. (MSNBC.com)
Atlantic City’s Sands casino imploded
In about the same time it takes for a roulette ball to fall and settle on a number, the Sands Casino Hotel was demolished Thursday night. (AP)
Bolivia airport staff stop flights, demand cash
Bolivian soldiers and police took control of the country’s most important airport Thursday after airport workers detained an American Airlines plane on the runway, demanding the carrier pay them landing fees in cash. (AP)
Airlines that care? Waiting for take-off
Some fed up travelers are pushing for federal legislation to force airlines to do better. But airlines argue they’d rather try to fix the mess on their own. So perhaps that’s why airlines have been rolling out plans, policies and new procedures that promise better customer service. (MSNBC.com)
Today’s Travel Blogs
Is any ship worth $7,000 a night?
Billed as the “world’s most luxurious cruise vessel,” the much-awaited Seabourn Odyssey will start at $1,290 per cabin per night. And that’s just the cheap seats. The better cabins on the ship will cost as much as $7,035 per night. (Cruise Log)
‘No excuse’
When travel companies screw up, they issue what are euphemistically called “goodwill” vouchers to aggrieved customers — funny money that can be used toward the purchase of even more of an often faulty product. To which customers sometimes say: Thanks for nothing. Why would they ever do business with that company again? (Elliott.org)
Major papers call for Passenger Bill of Rights
Three large newspapers are pressuring Congress to pass a passenger protection law. Is momentum from consumer rights’ advocates finally overcoming the airlines and lobbyists? (Smarter Travel)
Got a news tip? E-mail Tripso Today editor Jon Surmacz.
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