We all need a laugh once in a while, and who better to give it to us than the airline industry?
The following scenario may sound far-fetched when applied to buying a pair of shoes. But substitute the word airline, and …
Customer: “I’d like to buy a pair of the “Supercool Superfast” running shoes you have advertised for $39.99, size 8 medium.”
Clerk: “Certainly ma’am, that will be $159.99.”
Customer: “Wait a minute,the advertised price said $39.99.”
Clerk: “Yes, but that’s per shoe.”
Customer: “That’s still only about half of what you are charging me.”
Clerk: “Yes, but that doesn’t include the fuel costs involved to get the shoes to our store. And of course sales tax, a fee to cover our store security, and local taxes from China where the shoes were made. Plus there’s a couple others, I don’t remember them exactly.”
Customer: “That doesn’t really seem right.”
Clerk: “And that final price does include a surcharge for my personal assistance. We do have to charge a little more when you don’t order online.”
Customer: “So I could have gotten a better price without actually coming to the store?”
Clerk: “Yes, if you could have figured out our Web site, I have been told it’s a little confusing. And then there would have been a restocking fee if you didn’t like the shoes.”
Customer: “So there really were no shoes available at the advertised price?”
Clerk: “No, the ad is correct. But actually, it’s all explained in the fine print. You know the price would have been cheaper if you came in Tuesday or Wednesday night. And the least expensive price is only available for size 5 narrow. Most sizes are more. Just be glad you don’t need one of our premium sizes.”
Customer: “Well, I need the shoes, and they are supposed to be great. So fine, I’ll take them.”
Clerk: “Great, and would you like laces for an additional $20?”
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SOUNDS JUST LIKE THE “PHONE COMPANY”.
………….for $99.00 you can get unlimited internet access and unlimited calling, but you have to pay an additional fee for installation. And there’s a penalty for early cancellation from your plan. It’s for only 2 years and then you can expect to pay almost DOUBLE for the same plan. You want HBO? That’s extra! You want TV in your bedroom too? That’s extra!
Very well put!
ahah.. “Great, and would you like laces for an additional $20?” ..ahhaha