Shuttle service endures change

Security lines, delays and the end of the guaranteed-seat policy have undermined the shuttle services from New York to Boston and Washington, D.C., reports The New York Times. “There was a time when the shuttle routes were the busiest markets in the country,” Joe Brancatelli, who runs a business travel Web site, joesentme.com, told the Times. “But the shuttle’s moment, and it was a glorious moment, may have passed.” When the service debuted in 1961 with Eastern Airlines, passengers could walk up to the gate without a reservation minutes before takeoff. But the long security lines post-9/11 have eliminated that convenience. Also, alternatives such as Amtrak’s Acela train service have taken a bite out of the shuttle’s business, especially during bad weather. “I check the weather frequently, and if there’s a question, I’ll take the train,” Michael Derchin, a senior transportation analyst with FTN Midwest Securities in New York, told the Times.

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