Skycaps sue American Airlines over lost tips
American Airlines’ skycaps are suing the carrier trial in US District Court, contending the company violated the state’s tips law by keeping the $2 fees and by making it harder for them to earn income, according to the Boston Globe. They want restitution for all lost tips, which their lawyers say totals millions of dollars. American denies t points out that signs posted at curbside kiosks say the fee excludes gratuities. The carrier says in court papers that it imposed the fee after losing $821 million in business in 2004 and contends that declining air travel after 9/11 may have caused tips to fall. The case goes to court just as Starbucks reportedly lost a similar case involving tips.
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